Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of boryva.com, operated by Hangzhou Yuhe Network Technology Co., Ltd., doing business under the brand BORYVA.

By accessing or using this website, submitting an inquiry, requesting a quotation, or otherwise communicating with us through this website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use this website.

1. About BORYVA

BORYVA provides commercial refrigeration products, customized solutions, OEM/ODM services, private label support, and related business services for B2B customers.

Our products and services may include, but are not limited to:

Commercial refrigerators and freezers
Worktable refrigerators
Commercial ice makers
Beverage display coolers
Supermarket refrigeration equipment
Bakery and dessert refrigeration equipment
Cold storage solutions
OEM/ODM and private label services
Customized commercial refrigeration projects

2. Website Information

We make reasonable efforts to ensure that the information on this website is accurate and up to date.

However, product specifications, dimensions, configurations, images, certifications, availability, lead times, packaging, and other information may change without prior notice.

Website content is provided for general reference only and does not constitute a binding commercial offer unless expressly confirmed in writing by BORYVA.

Final product details shall be based on the applicable quotation, proforma invoice, technical confirmation, contract, purchase order, or other written agreement between the parties.

3. Product Images and Specifications

Product images shown on this website are for reference purposes.

Actual products may vary due to:

Product updates
Customization requirements
Market-specific configurations
Component changes
Lighting or photography conditions
Production improvements

Customers are responsible for confirming all important product specifications before placing an order.

4. Quotations

All quotations issued by BORYVA are subject to the terms stated in the relevant quotation document.

Unless otherwise stated, quotations may include information such as:

Product model
Quantity
Unit price
Product specifications
Customization requirements
Packaging
Lead time
Payment terms
Shipping terms
Validity period

A quotation does not become a binding order until it is confirmed by both parties through an accepted proforma invoice, purchase order, contract, payment, or other written confirmation.

5. Orders

Orders are subject to BORYVA’s acceptance.

Before production or shipment, customers may be required to confirm:

Product model
Quantity
Voltage and frequency
Plug type
Temperature range
Refrigeration configuration
Branding requirements
Packaging requirements
Certification requirements
Shipping information
Other customized specifications

Customers are responsible for reviewing and confirming all order details before production begins.

Changes requested after production has started may result in additional charges, delays, or may not be possible.

6. Pricing

Prices may vary depending on:

Product model
Order quantity
Raw material costs
Component configuration
Customization requirements
Packaging
Certification requirements
Shipping terms
Market conditions

Prices displayed on the website, if any, are for reference only unless explicitly stated otherwise.

Final prices are confirmed in the applicable quotation, proforma invoice, or contract.

7. Payment Terms

Payment terms will be agreed upon for each order and confirmed in the relevant quotation, proforma invoice, or contract.

BORYVA may require deposits, balance payments before shipment, or other agreed payment arrangements depending on the order and commercial relationship.

Bank charges, transaction fees, or other payment-related fees shall be handled as agreed between the parties.

8. Lead Time

Estimated lead times depend on factors including:

Product type
Order quantity
Customization requirements
Production schedule
Component availability
Certification requirements
Packaging requirements

Any lead time provided before final order confirmation is an estimate only.

BORYVA will make reasonable efforts to meet agreed production and delivery schedules, but delays caused by circumstances beyond our reasonable control may occur.

9. Shipping and Delivery

Shipping terms will be confirmed in the applicable quotation, proforma invoice, contract, or shipping document.

Delivery may be arranged under agreed Incoterms® or other commercial shipping terms.

Customers are responsible for providing accurate shipping, consignee, customs, and import information.

Unless otherwise agreed in writing, BORYVA is not responsible for delays caused by:

Customs procedures
Port congestion
Carrier delays
Force majeure events
Incorrect customer information
Import restrictions
Local regulatory requirements

10. Customs, Import Duties and Local Compliance

Customers are responsible for understanding and complying with the import, customs, certification, registration, and regulatory requirements applicable in their destination country or region.

Unless otherwise agreed, customers are also responsible for import duties, taxes, customs clearance charges, and other local fees.

BORYVA may provide available certification or technical documentation upon request, but customers should confirm whether specific documents are sufficient for their local market before ordering.

11. OEM/ODM and Customized Products

For OEM/ODM, private label, and customized projects, customers are responsible for providing accurate requirements, including:

Logos
Artwork
Trademarks
Labels
Packaging designs
Dimensions
Technical specifications
Market requirements

Customers confirm that they have the right to use any logos, trademarks, designs, or other materials they provide to BORYVA.

BORYVA is not responsible for claims arising from unauthorized use of third-party intellectual property supplied by the customer.

Customized products may not be returnable or cancellable after production has started, except as otherwise agreed in writing.

12. Samples

Sample availability depends on the product and customization requirements.

Sample fees, shipping costs, customization charges, and lead times will be confirmed separately.

A sample may be used for evaluation and approval before mass production.

Mass-produced products may have minor reasonable variations compared with samples due to normal manufacturing processes, component batches, or production tolerances.

13. Inspection and Quality

BORYVA performs quality inspection according to applicable product requirements and internal quality control procedures.

Customers may request additional inspection requirements before order confirmation.

Where third-party inspection is required, related costs and arrangements shall be agreed separately.

14. Warranty

Warranty coverage varies by product, component, and order.

Specific warranty terms will be stated in the applicable quotation, proforma invoice, contract, warranty document, or other written agreement.

Warranty coverage may not apply to issues caused by:

Improper installation
Misuse
Unauthorized modification
Incorrect voltage
Poor maintenance
Accidental damage
Normal wear and tear
Use outside the intended operating conditions

Where applicable, BORYVA may provide spare parts, technical guidance, or other reasonable after-sales support.

15. Returns and Claims

Because BORYVA primarily serves B2B and customized projects, returns are generally subject to prior written approval.

Customers should inspect products promptly after delivery.

Any claim regarding visible damage, quantity shortage, or obvious non-conformity should be reported within the period agreed in the relevant sales document, together with supporting evidence such as:

Photos
Videos
Packing information
Shipping documents
Product serial numbers
Detailed issue descriptions

Claims will be reviewed based on the order agreement and available evidence.

16. Intellectual Property

Unless otherwise stated, all content on this website, including:

Text
Images
Graphics
Logos
Product information
Page designs
Videos
Downloadable materials

is owned by or licensed to Hangzhou Yuhe Network Technology Co., Ltd. and is protected by applicable intellectual property laws.

You may not copy, reproduce, republish, distribute, modify, or commercially use website content without prior written permission.

17. BORYVA Brand

“BORYVA”, associated logos, brand elements, and related identifiers may not be used without prior written authorization.

Nothing on this website grants any license or right to use BORYVA trademarks or brand assets.

18. Acceptable Use

You agree not to use this website to:

Violate applicable laws
Submit fraudulent or misleading information
Attempt unauthorized access to the website or systems
Interfere with website operation
Upload malicious code
Copy or scrape content for unauthorized commercial use
Infringe the rights of BORYVA or third parties

19. Third-Party Links

This website may contain links to third-party websites or services.

BORYVA does not control and is not responsible for the content, availability, security, or practices of third-party websites.

Use of third-party services is subject to their own terms and policies.

20. Limitation of Liability

To the maximum extent permitted by applicable law, BORYVA shall not be liable for indirect, incidental, special, consequential, or business losses arising from the use of this website.

For commercial orders, liability will be determined according to the applicable quotation, proforma invoice, contract, or other written agreement between the parties.

Nothing in these Terms excludes liability where exclusion is prohibited by applicable law.

21. Force Majeure

BORYVA shall not be responsible for delays or failure to perform obligations caused by events beyond reasonable control, including but not limited to:

Natural disasters
Fire
Flood
Epidemics
War
Government restrictions
Labor disruptions
Power shortages
Transportation interruptions
Port congestion
Supply chain disruptions
Other force majeure events

In such cases, affected obligations may be delayed for a reasonable period.

22. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will be published on this page with a revised “Last Updated” date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms.

23. Governing Law and Dispute Resolution

These Terms shall be governed by the applicable laws of the People’s Republic of China, unless otherwise agreed in writing for a specific commercial transaction.

Any dispute relating to a specific order shall first be handled according to the applicable quotation, proforma invoice, contract, or other written agreement between the parties.

24. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Hangzhou Yuhe Network Technology Co., Ltd.
Brand: BORYVA
Email: viva@boryva.com
Website: boryva.com
Address: Room 2811, Building 4, Europe and America Financial City, Cangqian Subdistrict, Yuhang District, Hangzhou, Zhejiang, China