BORYVA Legal
Privacy Policy
Last Updated: September 25, 2026
Hangzhou Yuhe Network Technology Co., Ltd. (“BORYVA”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when you visit boryva.com or communicate with us through our website.
1. Information We Collect
We may collect personal information that you voluntarily provide to us through our website, including:
- Name
- Company name
- Email address
- Phone number
- WhatsApp number
- Country or region
- Product requirements
- Order quantity
- Customization requirements
- Inquiry or quotation details
- Shipping or project-related information
- Other information you submit through contact forms, quotation forms, email, or other communication channels
We may also automatically collect certain technical and usage information when you visit our website, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on the website
- Referral source
- General website interaction data
- Cookie and analytics-related information
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and quotation requests
- Recommend suitable commercial refrigeration products or solutions
- Communicate with you about orders, samples, projects, customization requirements, or after-sales matters
- Provide OEM/ODM and private label services
- Provide customer service and technical support
- Prepare quotations, commercial documents, and project-related information
- Improve our website, products, and services
- Analyze website traffic and user behavior
- Maintain website security and prevent misuse
- Comply with applicable legal or regulatory requirements
- Send business or marketing communications where permitted by applicable law
We do not sell your personal information to third parties.
3. Cookies and Analytics
Our website may use cookies and similar technologies to support website functionality, analyze traffic, improve user experience, and measure the effectiveness of marketing activities.
We may use third-party services such as Google Analytics, Google Ads, or other website analytics and advertising tools. These services may use cookies or similar technologies to collect information about website visits and user interactions.
You can manage or disable cookies through your browser settings. Where required by applicable law, we may also provide cookie preference controls on our website.
Disabling certain cookies may affect some website features or functionality.
4. Third-Party Services
Our website may contain links to, or integrations with, third-party services, including:
- Google services
- Social media platforms
- Hosting providers
- Analytics providers
- Communication service providers
- Payment or financial service providers
- Logistics or shipping service providers
When you use these third-party services, their own privacy policies and terms may apply.
BORYVA is not responsible for the privacy practices, security, or content of third-party websites or services.
5. How We Share Information
We may share personal information when reasonably necessary for business operations, including with:
- Website hosting, maintenance, and technical service providers
- Analytics and advertising service providers
- Logistics, freight, customs, or shipping service providers
- Payment or banking service providers
- Suppliers, manufacturing partners, or service partners involved in fulfilling a project or order
- Professional advisers, including legal or accounting advisers
- Government, customs, regulatory, or law enforcement authorities where required by applicable law
We only share information to the extent reasonably necessary for the relevant business purpose.
We do not sell or rent personal information for commercial resale.
6. Data Security
We take reasonable technical and organizational measures to help protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no internet transmission, electronic communication, or data storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Responding to inquiries
- Managing business relationships
- Processing quotations and orders
- Providing technical or after-sales support
- Maintaining commercial and accounting records
- Complying with legal, tax, customs, or regulatory requirements
Retention periods may vary depending on the nature of the information and the business relationship.
8. International Data Transfers
BORYVA serves customers in different countries and regions.
As a result, personal information may be processed, accessed, or stored in jurisdictions outside your country or region.
Where required by applicable law, we will take reasonable measures to ensure that personal information is handled with appropriate safeguards.
9. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of certain personal information
- Object to or restrict certain types of processing
- Withdraw consent where processing is based on consent
- Request information about how your personal information is used
To exercise any applicable rights, please contact us using the contact details below.
We may need to verify your identity before processing certain requests.
10. Marketing Communications
Where permitted by applicable law, we may use your contact information to send relevant business communications, product information, company updates, or marketing materials.
You may opt out of marketing communications at any time by contacting us or by using any unsubscribe option provided in the communication.
Opting out of marketing communications will not prevent us from sending necessary transactional, project-related, or service-related communications.
11. Children’s Privacy
Our website, products, and services are intended for business and commercial users and are not directed to children.
We do not knowingly collect personal information from children.
12. External Links
Our website may contain links to external websites operated by third parties.
We are not responsible for the privacy practices, content, security, or availability of those websites.
We encourage users to review the privacy policies of third-party websites before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our website
- Business operations
- Services
- Technology
- Applicable laws or regulatory requirements
Any updates will be published on this page with a revised “Last Updated” date.
We encourage users to review this Privacy Policy periodically.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us:
Hangzhou Yuhe Network Technology Co., Ltd.
Brand: BORYVA
Email: viva@boryva.com
Website: boryva.com
Address: Room 2811, Building 4, Europe and America Financial City, Cangqian Subdistrict, Yuhang District, Hangzhou, Zhejiang, China